Windows Server 2012 R1.I cannot install any more/most security updates (the previous admin gave up I guess, leaving me a mess of vulnerabilities). I am stuck because the IE11 update (KB 4492872) refuses to install. This is a prerequisite for nearly everything that came after.
Can someone please help?
See Also
[Fixed] Windows Update Error 0x800f0922 | Stellar9 Ways to Fix 0x800f0922 Windows Update ErrorHow to Fix Windows Update Error 0x800f0922?[Behoben] Windows Update Fehler 0x800f0922 | StellarThis is the one important Windows 2012 Server that I'd rather live out the remainder of its sorry life in its current incarnation. So, no, I do not want to build a new server from scratch and reinstall an old application. This is the last physical server in our otherwise virtual data center.
Failure configuring Windows updates. Reverting changes. Do not turn off your computer.
Excellent resources for troublelshooting:
- https://www.wintips.org/fix-windows-update-problems-in-windows-7-8-server-2008-2012/
- https://docs.microsoft.com/en-us/windows/deployment/update/windows-update-resources
- https://download.wsusoffline.net/
The tried-and-true manual reset:
PS C:\Windows\system32> net stop wuauserv
The Windows Update service is stopping.
The Windows Update service was stopped successfully.
PS C:\Windows\system32> net stop cryptsvc
The Cryptographic Services service is stopping..
The Cryptographic Services service was stopped successfully.
PS C:\Windows\system32> net stop bits
The Background Intelligent Transfer Service service is stopping..
The Background Intelligent Transfer Service service was stopped successfully.
PS C:\Windows\system32> net stop msiserver
The Windows Installer service is not started.
More help is available by typing NET HELPMSG 3521.
PS C:\Windows\system32> ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
PS C:\Windows\system32> ren C:\Windows\System32\catroot2 catroot2.old
PS C:\Windows\system32> net start msiserver
The Windows Installer service is starting.
The Windows Installer service was started successfully.
PS C:\Windows\system32> net start bits
The Background Intelligent Transfer Service service was started successfully.
PS C:\Windows\system32> net start cryptsvc
The Cryptographic Services service is starting.
The Cryptographic Services service was started successfully.
PS C:\Windows\system32> net start wuauserv
The Windows Update service is starting.
The Windows Update service was started successfully.
DISM.exe /Online /Cleanup-image /Restorehealth
Deployment Image Servicing and Management tool
Version: 6.2.9200.16384
Image Version: 6.2.9200.16384
[==========================100.0%==========================]
The restore operation completed successfully. The component store corruption was repaired.
The operation completed successfully.
sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not supported in offline servicing scenarios.
WindowsUpdateDiagnostic.diagcab (5/25/2016 - 313366 bytes)
Errors corrected.
Install KB4492872 using stand-alone installer
- AMD64-all-ie11-win6.2_8d823347334b5cb35a0d174a4267e03a8ae8ccc0.msu
I've extracted just the suspicious contents of the CBS log and inserted as code below. But most of this is rather meaningless. What do the errors mean?
----------------------------------------[begin CBS log suspicious messages]---------------------------------------- 2020-11-25 17:02:27, Info CBS Exec: Processing complete. Session: 30851966_1768317231, Package: Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~11.4.9600.19329 [HRESULT = 0x00000000 - S_OK]2020-11-25 17:04:28, Info CBS Trusted Installer cannot stop right now, because the system shutdown it was waiting for has started.2020-11-25 17:05:20, Info CBS Trusted Installer signaled for shutdown, going to exit.2020-11-25 17:05:20, Info CBS Trusted Installer is shutting down because: SHUTDOWN_REASON_NOTIFICATION:PRESHUTDOWN2020-11-25 17:05:20, Info CBS Starting shutdown processing in TrustedInstaller service.2020-11-25 17:05:20, Info CBS Session: 30851966_1768317231 initialized by client WindowsUpdateAgent.----------------------------------------[snip]----------------------------------------2020-11-25 17:07:51, Info CBS Progress: UI message updated. Operation type: Update. Stage: 1 out of 1. Percent progress: 15.2020-11-25 17:07:52, Info CBS DriverUpdateInstallUpdates failed [HRESULT = 0x80070bc2 - ERROR_SUCCESS_REBOOT_REQUIRED]2020-11-25 17:07:52, Info CBS Doqe: System reboot required.2020-11-25 17:07:52, Info CBS Perf: Doqe: Install ended.----------------------------------------[snip]----------------------------------------2020-11-25 17:13:36, Info CSI 00000179 Begin executing advanced installer phase 38 (0x00000026) index 353 (0x0000000000000161) (sequence 392) Old component: [ml:298{149},l:296{148}]"Microsoft-Windows-Win32k, Culture=neutral, Version=6.2.9200.17025, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=wow64, versionScope=NonSxS" New component: [ml:298{149},l:296{148}]"Microsoft-Windows-Win32k, Culture=neutral, Version=6.2.9200.23195, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=wow64, versionScope=NonSxS" Install mode: install Installer ID: {3bb9fd2b-351e-4b9c-b1fc-ed0758805998} Installer name: [6]"Events"2020-11-25 17:13:36, Error CSI 00000003 (F) Logged @2020/11/25:23:13:36.206 : [ml:262{131},l:260{130}]"events installer: online=1, install=1, component=wow64_Microsoft-Windows-Win32k_31bf3856ad364e35_6.2.9200.23195_neutral_release__."[gle=0x80004005]2020-11-25 17:13:36, Error CSI 00000004 (F) Logged @2020/11/25:23:13:36.237 : [ml:240{120},l:238{119}]"EventAITrace:Provider Microsoft-Windows-Win32k is already installed with GUID {e7ef96be-969f-414f-97d7-3ddb7b558ccc}."[gle=0x80004005]2020-11-25 17:13:36, Error CSI 00000005 (F) Logged @2020/11/25:23:13:36.253 : [ml:168{84},l:166{83}]"WmiCmiPlugin manproc.cpp(694): InstrumentationManifestAssert failed. HR=0x80073aa2."[gle=0x80004005]2020-11-25 17:13:36, Error CSI 00000006 (F) Logged @2020/11/25:23:13:36.253 : [ml:166{83},l:164{82}]"WmiCmiPlugin eventloghandler.cpp(192): ProcessEventsInstall failed. HR=0x80073aa2."[gle=0x80004005]2020-11-25 17:13:36, Error CSI 00000007 (F) Logged @2020/11/25:23:13:36.253 : [ml:170{85},l:168{84}]"WmiCmiPlugin eventloghandler.cpp(212): EventLogHandlerInstall failed. HR=0x80073aa2."[gle=0x80004005]2020-11-25 17:13:36, Error CSI 00000008@2020/11/25:23:13:36.268 (F) CMIADAPTER: Inner Error Message from AI HRESULT = HRESULT_FROM_WIN32(15010) [[22]"Configuration error."][gle=0x80004005]2020-11-25 17:13:36, Error CSI 00000009@2020/11/25:23:13:36.268 (F) CMIADAPTER: AI failed. HRESULT = HRESULT_FROM_WIN32(15010)Element:[92250]"<events xmlns="http://schemas.microsoft.com/win/2004/08/events"> <provider guid="{8c416c79-d49b-4f01-a467-e56d3aa8234c}" messageFileName="%SystemRoot%\system32\win32k.sys" name="Microsoft-Windows-Win32k" resourceFileName="%SystemRoot%\system32\win32k.sys" symbol="W32kControlGuid"> <channels> <channel chid="defch" name="Microsoft-Windows-Win32k/Tracing" type="Analytic" /> <channel chid="uipich" name="Microsoft-Windows-Win32k/UIPI" type="Debug" /> <channel chid="powerch" name="Microsoft-Windows-Win32k/Power" type="Analytic" /> <channel chid="concurrencych" name="Microsoft-Windows-Win32k/Concurrency" type="Analytic" /> <channel chid="renderch" name="Microsoft-Windows-Win32k/Render" type="Analytic" /> <channel chid="messageCh" name="Microsoft-Windows-Win32k/Messages" type="Analytic" /> <channel chid="contentionCh" name="Microsoft-Windows-Win32k/Contention" type="Analytic" /> </channels> <opcodes> <opcode name="OldToNewRendering" value="10" /> <opcode name="NewRendering" value="11" /> <opcode name="AppRenderingUpdate" value="12" /> <opcode name="AppRenderingTightUpdate" value="13" /> <opcode name="DirtyUpdate" value="14" /> <opcode name="AccumulatedDirtyUpdate" value="15" /> <opcode name="DWMPickedUpDitryUpdate" value="16" /> <opcode name="ValidateWindow" value="17" /> <opcode name="InvalidateWindow" value="18" /> <opcode name="PostGestureInputMessage" value="19" /> <opcode name="PostGestureMessage" value="20" /> <opcode name="TranslationUpdate" value="21" /> <opcode name="TranslationUpdateOffset" value="22" /> <opcode name="TranslationUpdateRectClip" value="23" /> <opcode name="UpdateDxAccumFromGDI" value="24" /> <opcode name="UpdateDxAccumFromDX" value="25" /> <opcode name="GetDxAccum" value[gle=0x80004005]----------------------------------------[snip]----------------------------------------2020-11-25 17:13:36, Error CSI el="defch" keywords="AutoRotation UIUnresponsiveness win:ResponseTime" level="win:Informational" opcode="win:Stop" symbol="ForegroundWindowFullScreenStop" task="ForegroundWindowFullScreen" value="206" /> <event channel="defch" level="win:Informational" opcode="win:Info" symbol="ChangeDisplayModeBroadcast" task="ChangeDisplayModeBroadcast" value="207" /> <event channel="defch" keywords="Rendering UserActivity" level="win:Informational" opcode="win:Info" symbol="ContactVisualizationInfo" task="ContactVisualization" template="ContactVisualizationInfo" value="213" /> <event channel="defch" level="win:Informational" opcode="win:Info" symbol="ChangeDisplayModeDeferral" task="ChangeDisplayModeDeferral" value="214" /> <event channel="defch" keywords="UserActivity" level="win:Informational" opcode="win:Info" symbol="SystemConvertibleState" task="ConvertibleState" template="ConvertibleStateInfo" value="215" /> <event channel="defch" keywords="UserActivity" level="win:Informational" opcode="win:Info" symbol="SystemDockState" task="DockState" template="DockStateInfo" value="216" /> <event channel="defch" keywords="win:ResponseTime" level="win:Informational" opcode="win:Stop" symbol="ViewStateChange_Stop" task="ViewStateChange" template="ViewStateChangeTemplate" value="10002" /> </events> </provider></events>"[gle=0x80004005]----------------------------------------[snip]----------------------------------------2020-11-25 17:13:36, Error CSI 0000000a@2020/11/25:23:13:36.268 (F) CMIADAPTER: Exiting with HRESULT code = HRESULT_FROM_WIN32(15010).[gle=0x80004005]2020-11-25 17:13:36, Info CSI 0000017a Performing 1 operations; 1 are not lock/unlock and follow: (0) LockComponentPath (10): flags: 0 comp: {l:16 b:88a11f9a80c3d601f000000008044404} pathid: {l:16 b:88a11f9a80c3d601f100000008044404} path: [l:234{117}]"\SystemRoot\WinSxS\x86_microsoft.windows.s..ation.badcomponents_31bf3856ad364e35_6.2.9200.16384_none_353ccb4c94858655" pid: 408 starttime: 132508195307263207 (0x01d6c380671e14e7)2020-11-25 17:13:36, Error [0x01802b] CSI 0000017b (F) Failed execution of queue item Installer: Events ({3bb9fd2b-351e-4b9c-b1fc-ed0758805998}) with HRESULT HRESULT_FROM_WIN32(15010). Failure will not be ignored: A rollback will be initiated after all the operations in the installer queue are completed; installer is reliable (2)[gle=0x80004005]2020-11-25 17:13:36, Info CBS Added C:\Windows\Logs\CBS\CBS.log to WER report.2020-11-25 17:13:36, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20201125231210.log to WER report.2020-11-25 17:13:36, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20201125220329.log to WER report.2020-11-25 17:13:36, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20201118171209.cab to WER report.2020-11-25 17:13:36, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20201117200957.cab to WER report.2020-11-25 17:13:36, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20201117180944.cab to WER report.2020-11-25 17:13:36, Info CBS Could not get active session for current session file logging [HRESULT = 0x80004003 - E_POINTER]2020-11-25 17:13:36, Info CBS Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]2020-11-25 17:13:36, Info CSI 0000017c Creating NT transaction (seq 2), objectname [6]"(null)"2020-11-25 17:13:36, Info CSI 0000017d Created NT transaction (seq 2) result 0x00000000, handle @0x3ec2020-11-25 17:13:36, Info CSI 0000017e@2020/11/25:23:13:36.441 Beginning NT transaction commit...2020-11-25 17:13:36, Info CSI 0000017f@2020/11/25:23:13:36.456 CSI perf trace: CSIPERF:TXCOMMIT;309822020-11-25 17:13:36, Info CSI 00000180@2020/11/25:23:13:36.456 CSI Advanced installer perf trace: CSIPERF:AIDONE;{3bb9fd2b-351e-4b9c-b1fc-ed0758805998};Microsoft-Windows-Win32k, Version = 6.2.9200.23195, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral;598769us2020-11-25 17:13:36, Info CSI 00000181 End executing advanced installer (sequence 392) Completion status: HRESULT_FROM_WIN32(ERROR_ADVANCED_INSTALLER_FAILED) ----------------------------------------[snip]----------------------------------------2020-11-25 17:13:36, Info CSI 00000182 Begin executing advanced installer phase 38 (0x00000026) index 354 (0x0000000000000162) (sequence 393) Old component: [ml:298{149},l:296{148}]"Microsoft-Windows-Win32k, Culture=neutral, Version=6.2.9200.17025, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS" New component: [ml:298{149},l:296{148}]"Microsoft-Windows-Win32k, Culture=neutral, Version=6.2.9200.23195, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS" Install mode: install Installer ID: {3bb9fd2b-351e-4b9c-b1fc-ed0758805998} Installer name: [6]"Events"2020-11-25 17:13:36, Error CSI 0000000b (F) Logged @2020/11/25:23:13:36.503 : [ml:262{131},l:260{130}]"events installer: online=1, install=1, component=amd64_Microsoft-Windows-Win32k_31bf3856ad364e35_6.2.9200.23195_neutral_release__."[gle=0x80004005]2020-11-25 17:13:36, Error CSI 0000000c (F) Logged @2020/11/25:23:13:36.550 : [ml:240{120},l:238{119}]"EventAITrace:Provider Microsoft-Windows-Win32k is already installed with GUID {e7ef96be-969f-414f-97d7-3ddb7b558ccc}."[gle=0x80004005]2020-11-25 17:13:36, Error CSI 0000000d (F) Logged @2020/11/25:23:13:36.550 : [ml:168{84},l:166{83}]"WmiCmiPlugin manproc.cpp(694): InstrumentationManifestAssert failed. HR=0x80073aa2."[gle=0x80004005]2020-11-25 17:13:36, Error CSI 0000000e (F) Logged @2020/11/25:23:13:36.550 : [ml:166{83},l:164{82}]"WmiCmiPlugin eventloghandler.cpp(192): ProcessEventsInstall failed. HR=0x80073aa2."[gle=0x80004005]2020-11-25 17:13:36, Error CSI 0000000f (F) Logged @2020/11/25:23:13:36.550 : [ml:170{85},l:168{84}]"WmiCmiPlugin eventloghandler.cpp(212): EventLogHandlerInstall failed. HR=0x80073aa2."[gle=0x80004005]2020-11-25 17:13:36, Error CSI 00000010@2020/11/25:23:13:36.550 (F) CMIADAPTER: Inner Error Message from AI HRESULT = HRESULT_FROM_WIN32(15010) [[22]"Configuration error."][gle=0x80004005]----------------------------------------[snip]----------------------------------------2020-11-25 17:13:36, Error CSI 00000012@2020/11/25:23:13:36.550 (F) CMIADAPTER: Exiting with HRESULT code = HRESULT_FROM_WIN32(15010).[gle=0x80004005]2020-11-25 17:13:36, Error [0x01802b] CSI 00000183 (F) Failed execution of queue item Installer: Events ({3bb9fd2b-351e-4b9c-b1fc-ed0758805998}) with HRESULT HRESULT_FROM_WIN32(15010). Failure will not be ignored: A rollback will be initiated after all the operations in the installer queue are completed; installer is reliable (2)[gle=0x80004005]2020-11-25 17:13:36, Info CSI 00000184@2020/11/25:23:13:36.550 CSI Advanced installer perf trace:CSIPERF:AIDONE;{3bb9fd2b-351e-4b9c-b1fc-ed0758805998};Microsoft-Windows-Win32k, Version = 6.2.9200.23195, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral;180030us2020-11-25 17:13:36, Info CSI 00000185 End executing advanced installer (sequence 393) Completion status: HRESULT_FROM_WIN32(ERROR_ADVANCED_INSTALLER_FAILED) ----------------------------------------[snip]----------------------------------------2020-11-25 17:13:36, Info CSI 00000186 Begin executing advanced installer phase 38 (0x00000026) index 355 (0x0000000000000163) (sequence 394) Old component: [ml:308{154},l:306{153}]"Microsoft-Windows-System-Events, Culture=neutral, Version=6.2.9200.21973, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=x86, versionScope=NonSxS" New component: [ml:308{154},l:306{153}]"Microsoft-Windows-System-Events, Culture=neutral, Version=6.2.9200.23176, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=x86, versionScope=NonSxS" Install mode: install Installer ID: {3bb9fd2b-351e-4b9c-b1fc-ed0758805998} Installer name: [6]"Events"2020-11-25 17:13:37, Info CBS Progress: UI message updated. Operation type: Update. Stage: 1 out of 1. Percent progress: 76.2020-11-25 17:13:39, Info CSI 00000187@2020/11/25:23:13:39.082 CSI Advanced installer perf trace:CSIPERF:AIDONE;{3bb9fd2b-351e-4b9c-b1fc-ed0758805998};Microsoft-Windows-System-Events, Version = 6.2.9200.23176, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral;4935241us2020-11-25 17:13:39, Info CSI 00000188 End executing advanced installer (sequence 394) Completion status: S_OK ----------------------------------------[snip]----------------------------------------2020-11-25 17:13:39, Info CSI 00000189 Begin executing advanced installer phase 38 (0x00000026) index 356 (0x0000000000000164) (sequence 395) Old component: [ml:312{156},l:310{155}]"Microsoft-Windows-System-Events, Culture=neutral, Version=6.2.9200.21973, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS" New component: [ml:312{156},l:310{155}]"Microsoft-Windows-System-Events, Culture=neutral, Version=6.2.9200.23176, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS" Install mode: install Installer ID: {3bb9fd2b-351e-4b9c-b1fc-ed0758805998} Installer name: [6]"Events"2020-11-25 17:13:40, Info CBS Progress: UI message updated. Operation type: Update. Stage: 1 out of 1. Percent progress: 77.2020-11-25 17:13:42, Info CSI 0000018a@2020/11/25:23:13:42.163 CSI Advanced installer perf trace:CSIPERF:AIDONE;{3bb9fd2b-351e-4b9c-b1fc-ed0758805998};Microsoft-Windows-System-Events, Version = 6.2.9200.23176, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral;5995554us2020-11-25 17:13:42, Info CSI 0000018b End executing advanced installer (sequence 395) Completion status: S_OK ----------------------------------------[snip]----------------------------------------2020-11-25 17:13:42, Info CSI 0000018c Begin executing advanced installer phase 38 (0x00000026) index 357 (0x0000000000000165) (sequence 396) Old component: [ml:330{165},l:328{164}]"Microsoft-Windows-Directory-Services-SAM, Culture=neutral, Version=6.2.9200.16497, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=wow64, versionScope=NonSxS" New component: [ml:330{165},l:328{164}]"Microsoft-Windows-Directory-Services-SAM, Culture=neutral, Version=6.2.9200.22085, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=wow64, versionScope=NonSxS" Install mode: install Installer ID: {3bb9fd2b-351e-4b9c-b1fc-ed0758805998} Installer name: [6]"Events"2020-11-25 17:13:42, Info CSI 0000018d@2020/11/25:23:13:42.257 CSI Advanced installer perf trace:CSIPERF:AIDONE;{3bb9fd2b-351e-4b9c-b1fc-ed0758805998};Microsoft-Windows-Directory-Services-SAM, Version = 6.2.9200.22085, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral;187274us2020-11-25 17:13:42, Info CSI 0000018e End executing advanced installer (sequence 396) Completion status: S_OK ----------------------------------------[end CBS log suspicious messages]----------------------------------------